How do I care for my earrings?

Be gentle with your new earrings and love them like a new puppy or kitten! That includes when you put them in or remove them from your ears. Although I use the strongest glue to fix all earring posts, they still should be handled carefully. Polymer clay can be fragile so make sure you store them in a clean place out of direct sunlight, away from any oils or perfume and don't try to bend them. This could break the clay. Try not to get wet, so remove before showering or swimming. Use a damp cloth if you need to gently clean your jewellery.

What metal do you use for your earring posts and backs?

There are lots of sensitive little ears out there. For this reason, I use surgical steel earring posts on my studs, including dangles with a stud attachment and stainless steel for all other earring findings that go through the ear. I use either comfort clutch backs which are stainless steel with a rubber grip for the larger earrings and surgical steel butterfly backs for the smaller studs. Hooks are either sterling silver or stainless steel and are always stated in the product descriptions.

Can I return my earrings if I change my mind?

Due to hygiene reasons, earrings cannot be returned for refund or exchange. Before making your purchase, please ensure you read the description of the item carefully to ensure that you know what you are purchasing.

What if my earring post comes detached? 

I will repair or replace any earrings where the post comes detached, within a reasonable timeframe of 3 months. Postage fees for returns are the customers' responsibility. Please take care when removing backs from earrings though as the jewellery is fragile. If a pattern cannot be recreated in your jewellery, then I will refund or exchange on a case by case basis. 

I've received my earrings but the colour looks different to the photographs on your website.

Depending on the device you are using and on your screen's brightness settings, colours will vary from one screen to another. This is in addition to the lighting when I photograph each piece. Please keep in mind that although I try to keep the photography as close as possible to the actual colours in the jewellery, there may be a slight variation in the actual piece.

My jewellery has some marks in the clay.

This is all part of the character of handmade polymer clay jewellery. There will be some slight imperfections due to the manual handling of the clay but this is natural and adds to the charm of each piece. Rest assured that every product is carefully and lovingly created and I will only sell jewellery that I am completely happy with after thorough scrutiny.